Modern data centres are highly secure, protecting tenants’ data and colocated equipment with multi-level physical and digital security strategies. The process required to gain access is an important feature of secure colocation, and technician work is typically managed around these requirements as a wise time investment for dependable installation.
When hands on site are available, they can help bridge the on-site support gap that tenants can encounter during an inopportune hardware failure, at what is typically a per-incident or hourly rate.